Shipping policy
Shipping Policy
Welcome to Amanda Dagg’s Shipping Policy. Below you’ll find details on delivery terms, shipping times, costs, and other important info. We are based in Penticton, BC, Canada.
Shipping Rates
These rates apply to printed artwork (and original paintings):
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Canada: Free shipping on orders over $100 CAD. Under that, a flat shipping fee of $20 CAD applies.
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United States: Free shipping on orders over $70 USD. Under that, shipping is $15 USD.
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United Kingdom: Free shipping on orders over £50 GBP. Under that, shipping is £15 GBP.
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Other International Destinations: If you are not in the above regions, please contact us at amandadagg@gmail.com for a shipping quote.
Shipping Methods
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International Orders for Original Paintings: Sent via DHL, FedEx, or UPS
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Domestic Orders for Original Paintings: Shipped through Purolator, DHL, or UPS
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Fine Art Prints: Shipped via Canada Post
Processing Time
For Original Paintings
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Each painting is carefully packaged to ensure its safe arrival.
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Processing time is typically between 1 to 5 business days, depending on the size of your order.
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Oil paintings have a processing time of 5 to 10 business days.
For Fine Art Prints
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Production time: 5–7 business days (we hand-check every print!)
Estimated Shipping Times
Original Paintings
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UK: Shipping via DHL Express – Between 7 to 14 days
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USA: Shipping via UPS/DHL/FedEx – Between 2 to 10 days
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Canada: Shipping via UPS/DHL/Loomis/Purolator – Between 3 to 14 days
Fine Art Prints
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UK: Shipping via Canada Post – 7 to 14 days
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USA: Shipping via Canada Post – 2 to 10 days
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Canada: Shipping via Canada Post – 3 to 14 days
Taxes and Customs Charges
Please note that you are responsible for any applicable customs and duty clearance charges. Customs policies vary by country, so contact your local customs office for detailed information.
Country-Specific Charges
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UK: Approx. 7% to 10% customs charges.
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USA: Original paintings imported into the USA typically do not incur additional duty or taxes.
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Canada: Taxes are added at checkout and depend on the province of delivery.
Tracking Your Order
Once your order is shipped, you will receive tracking details so you can monitor your parcel’s journey. If you have any questions or need assistance with tracking, feel free to contact us at amandadagg@gmail.com.
Holidays 2025
Shipping is available Monday to Friday, excluding the following holidays:
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New Year’s Day: Wednesday, January 1
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Family Day: Monday, February 10
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Valentine’s Day: Friday, February 14
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National Flag of Canada Day: Saturday, February 15
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Good Friday: Friday, April 18
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Easter Sunday: Sunday, April 20
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Easter Monday: Monday, April 21 (optional)
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Victoria Day: Monday, May 19
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Canada Day: Tuesday, July 1
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Labour Day: Monday, September 1
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Thanksgiving: Monday, October 13
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Remembrance Day: Tuesday, November 11
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Christmas Day: Thursday, December 25
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Boxing Day: Friday, December 26
For any questions or concerns about our shipping policy, please don’t hesitate to contact us at amandadagg@gmail.com.
